Legal
Effective Date: October 7, 2025
Overview
Band CB Supply, operated by Seance Productions LLC, is committed to transparency and compliance with applicable U.S. laws and regulations. This Legal page provides an overview of our key policies and explains the terms that govern your use of our website and your interactions with our business.
All policies listed below are accessible via links in the website footer for easy access on both desktop and mobile devices.
Business Address:
1135 18th Street, Santa Monica, CA 90403, United States
1) Our Policies
Below is a concise summary of each policy. For complete details, please review the full policy pages linked in our site footer.
Shipping Information
We ship within the United States only (all 50 states).
Order cut-off is 2:00 PM PT. Orders require 1–3 business days for processing, followed by 3–7 days in transit.
Typical delivery time is 4–10 days from order placement.
Flat-rate shipping of $5.00 per order.
Tracking is provided. Shipments are handled by national carriers such as USPS or UPS. Delivery timelines may be affected by weather, holidays, or carrier delays.
Refund and Returns Policy
Returns and exchanges are accepted within 20 days of delivery.
Approved returns include free return shipping and no restocking fees.
Exchanges are subject to item availability.
Refunds are issued to the original payment method after inspection, typically within 5 business days of approval.
Terms of Service
Our Terms of Service govern use of the website and purchases, including payment terms, order processing, shipping rules, returns and refunds, acceptable use, intellectual property, limitation of liability, dispute resolution, and governing law (California, USA).
Privacy Policy
Our Privacy Policy explains what personal information we collect (such as contact details, order information, and technical data), how it is used and shared (order fulfillment, fraud prevention, analytics), how it is protected (SSL/TLS; third-party payment processing), and your privacy rights, including rights available to California residents under CCPA/CPRA.
Payment Policy
Accepted online payment methods include Stripe (Visa, Mastercard, American Express, Discover).
The final amount charged equals the item subtotal plus the displayed shipping fee and any applicable taxes shown at checkout.
There are no hidden fees. Payments are processed by PCI-compliant providers, and we do not store full card details.
DMCA Policy
Our DMCA Policy explains how to submit a copyright infringement notice, how we respond to claims, how to file a counter-notice, and our policy regarding repeat infringers in accordance with the Digital Millennium Copyright Act.
Contact / Customer Support
Our Contact page provides details on how to reach customer support regarding orders, policies, or personal data inquiries, along with our store hours.
2) Commitment to Transparency
We aim to present clear, accurate, and accessible information to foster a trustworthy shopping experience and avoid misrepresentation.
If there is any conflict between this Legal page and a specific policy page, the specific policy page will govern.
3) Contact Information
Band CB Supply
Operated by Seance Productions LLC
1135 18th Street
Santa Monica, CA 90403
United States
📧 [email protected]
☎️ 310-453-4551
Store Hours: Daily, 10:00 AM – 7:00 PM (PT)
CA Entity File Number: 202016110524
4) Policy Accessibility
This Legal page and all related policy pages are linked in the website footer and designed to be mobile-friendly for easy access across devices.
5) Policy Updates
We may update our legal policies from time to time to reflect changes in our practices or legal requirements. Updates take effect when posted, and each policy page will display its current Effective Date.