Effective Date: October 7, 2025
Band CB Supply values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase.
Store Name: Band CB Supply
Operated by: Seance Productions LLC
Address: 1135 18th Street, Santa Monica, CA 90403, United States
Email: [email protected]
Phone: 310-453-4551
Store Hours: Daily, 10:00 AM – 7:00 PM (PT)
We collect the following types of information:
Identity & contact details
Name, billing and shipping address, email address, and phone number.
Order & support information
Products purchased, order numbers, customer service communications, return or refund requests, and any images or files you provide to help resolve an issue.
Payment information
Payments are processed securely by third-party payment processors such as Stripe. We do not store your full card number, CVV, or bank account details. We only receive transaction status and confirmation.
Technical data
IP address, browser type, device information, pages viewed, cookies, and session-related data.
We use your information to:
Process orders, payments, shipping, returns, and refunds
Provide customer support and respond to inquiries
Send order confirmations, shipping updates, and service-related notices
Prevent fraud and maintain site security
Analyze website performance and improve user experience (aggregated analytics only)
Send marketing or promotional emails only if you opt in, with the ability to unsubscribe at any time
By placing an order, contacting support, submitting a form, or otherwise interacting with our website, you consent to the collection and use of your information for those purposes.
For marketing communications, we request your separate and explicit consent, which you may withdraw at any time by clicking the unsubscribe link or contacting [email protected].
We do not sell or rent your personal data.
We may share information only with:
Payment processors such as Stripe (PCI DSS compliant)
Shipping carriers and logistics partners (e.g., USPS, UPS) to deliver orders and provide tracking
Service providers for website hosting, email delivery, analytics, and IT support, under contractual confidentiality obligations
Legal authorities if required by law or to protect our legal rights
Order and transaction records: retained for at least 7 years to comply with accounting and tax requirements
Customer support records: retained until resolved or after up to 24 months of inactivity
Marketing data: retained until you unsubscribe
Data transmitted through our site is protected using SSL/TLS encryption
Access to personal data is restricted to authorized personnel only
Payment data is handled by Stripe; we never store full card details
While we take reasonable measures to protect your data, no system is completely secure.
We use cookies and similar technologies to operate our site, including:
session cookies to maintain your browsing session
cart cookies to remember items in your shopping cart
login or storefront cookies for secure access where applicable
You can disable cookies through your browser settings, but some features (such as cart and checkout) may not function properly.
You have the right to:
Access, correct, or update your personal information
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications
Request a copy of the personal data we hold about you
California residents have additional rights under the CCPA/CPRA, including the right to know, delete, and not be discriminated against for exercising privacy rights.
To exercise your rights, contact [email protected]. We may need to verify your identity before fulfilling a request.
Your information may be stored or processed in the United States. If third-party providers operate servers in other jurisdictions, your data may be subject to the laws of those locations.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal information.
By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you have permission from a parent or legal guardian.
We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates become effective when posted on this page with a revised Effective Date.
If you have questions about this Privacy Policy or how we handle your data:
Band CB Supply
Operated by Seance Productions LLC
1135 18th Street
Santa Monica, CA 90403, United States
📧 [email protected]
☎️ 310-453-4551
CA Entity File Number: 202016110524